Legal Terms

Terms of Service

Effective Date: January 1, 2026 · Last Updated: September 10, 2026

These terms govern your access to Steadyroom. They encompass the Center Subscription Agreement for facility operators and the User Terms for staff and parent portal users.

1. Software Services & Subscriptions

Steadyroom provides cloud administrative infrastructure for licensed child care programs, including attendance logging, real-time ratio tracking, tuition invoicing, parent portals, and regulatory checklists.

Subscriptions are billed on a recurring monthly or annual cycle based on your selected tier (Core, Pro, or Enterprise) plus active enrolled child units.

2. Customer Responsibilities & Regulatory Compliance

Regulatory Notice: Licensing compliance remains the exclusive responsibility of the licensed center.

State Ratios: Steadyroom provides ratio monitoring, live alerts, and scheduling tools; the customer remains solely responsible for meeting jurisdictional staff ratios.
Background Checks: Centers obtain background clearances through official state licensing agencies. Steadyroom enforces database gates based on recorded clearance status; Steadyroom does not conduct background checks or vouch for staff.
Parental Consents: The center is responsible for maintaining required physical and digital authorizations (medical, emergency contact, photo releases).
Data Accuracy: Records entered by staff (including medications and incident reports) are the responsibility of the center.

3. Data Ownership & Privacy

The Customer retains full ownership of all Center Data. Steadyroom acts as a data processor. All student, employee, and billing records are strictly private.

AI Assist Features: Generative features assist with draft summaries. All AI-drafted communications must be reviewed and approved by center personnel prior to release. Customer data is never used to train public models.

4. Payments & Marketplace

Tuition payments are securely routed via Stripe Connect. Marketplace vendors operate as independent third parties; Steadyroom provides directory and payment conduits but does not employ or guarantee vendor deliverables.

5. Limitation of Liability

Steadyroom is provided “as is.” Steadyroom is not a medical provider, legal consultant, or background check agency. To the maximum extent permitted by law, aggregate liability is capped at the fees paid by Customer during the twelve (12) months preceding the claim.

6. Term, Termination & Data Portability

Agreements run month-to-month unless Enterprise agreements stipulate otherwise. Either party may cancel with 30 days' advance notice. Customers retain a standard export window to download all child rosters, billing ledgers, and attendance records in open CSV/PDF formats.